AutoMarket Policies

Our commitment to transparency and your rights

Terms of Service

Welcome to AutoMarket. By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations.

1. Account Registration

To access certain features of our service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.

2. Vehicle Listings

All vehicle listings must be accurate and truthful. Sellers are responsible for the accuracy of their listings, including vehicle condition, specifications, and pricing.

3. Prohibited Activities

You agree not to:

  • Use the service for any illegal purpose
  • Post false, misleading, or fraudulent content
  • Infringe upon the intellectual property rights of others
  • Harass, abuse, or harm another person
  • Interfere with or disrupt the service

4. Transaction Process

AutoMarket facilitates connections between buyers and sellers but is not a party to transactions. All transactions are between the buyer and seller directly.

5. Limitation of Liability

AutoMarket shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

Privacy Policy

At AutoMarket, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list a vehicle, or contact us. This may include:

  • Personal identification information (name, email address, phone number)
  • Vehicle information for listings
  • Payment information
  • Communications with us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except:

  • With your consent
  • To comply with legal obligations
  • To protect and defend our rights and property
  • In connection with a business transfer

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict or object to processing of your personal data
  • Data portability

Cookies Policy

This Cookies Policy explains how AutoMarket uses cookies and similar technologies to recognize you when you visit our website.

1. What Are Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to the website owners.

2. How We Use Cookies

We use cookies for several purposes:

  • Essential cookies: These are necessary for the website to function and cannot be switched off.
  • Performance cookies: These allow us to count visits and traffic sources to measure and improve site performance.
  • Functional cookies: These enable enhanced functionality and personalization.
  • Targeting cookies: These may be set through our site by our advertising partners.

3. Types of Cookies We Use

Cookie Type Purpose Duration
Session Cookies To keep you logged in during your browsing session Until browser is closed
Preference Cookies To remember your preferences and settings Up to 1 year
Analytics Cookies To understand how visitors interact with our website Up to 2 years
Advertising Cookies To deliver relevant advertisements Up to 1 year

4. Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience with our website.

Note: By continuing to use our website without changing your settings, you are agreeing to our use of cookies.

Return Policy

Our return policy is designed to ensure fairness for both buyers and sellers in the vehicle marketplace.

1. General Return Conditions

Due to the nature of vehicle sales, returns are generally not accepted unless:

  • The vehicle has been misrepresented in the listing
  • The vehicle has undisclosed significant mechanical issues
  • The vehicle does not match the description provided

2. Return Timeframe

If a return is approved, it must be initiated within 7 days of vehicle delivery or pickup.

3. Return Process

To request a return:

  1. Contact the seller directly to discuss the issue
  2. If unable to resolve with the seller, contact AutoMarket support
  3. Provide documentation of the issue (photos, inspection reports)
  4. Our team will review the case and mediate if necessary

4. Refunds

If a return is approved, refunds will be processed within 14 business days. The refund amount may be subject to deductions for:

  • Transportation costs
  • Any damage caused after delivery
  • Administrative fees if applicable

Important: We strongly recommend that buyers conduct a thorough inspection and test drive before completing any vehicle purchase.

Shipping Policy

AutoMarket connects buyers and sellers but does not directly handle vehicle shipping. This policy outlines the general shipping process and responsibilities.

1. Shipping Arrangements

Shipping arrangements are the responsibility of the buyer and seller. We recommend:

  • Discussing shipping options before finalizing the purchase
  • Using reputable vehicle transport companies
  • Obtaining shipping insurance for valuable vehicles

2. Shipping Costs

Shipping costs are typically negotiated between the buyer and seller. Common arrangements include:

  • Buyer pays all shipping costs
  • Seller includes shipping in the vehicle price
  • Costs are split between buyer and seller

3. Delivery Timeframes

Delivery timeframes vary based on:

  • Distance between pickup and delivery locations
  • Transportation method (open vs. enclosed transport)
  • Weather conditions and route
  • Carrier availability

4. Vehicle Inspection Upon Delivery

We recommend that buyers:

  1. Inspect the vehicle thoroughly upon delivery
  2. Note any damage on the bill of lading before signing
  3. Take photos of the vehicle upon delivery
  4. Report any issues immediately to the seller and transport company

Warranty Policy

This policy outlines warranty information for vehicles sold through AutoMarket.

1. Manufacturer Warranties

New vehicles may come with manufacturer warranties that transfer to subsequent owners. Sellers should disclose any remaining manufacturer warranty in their listings.

2. Dealer Warranties

Some dealers may offer additional warranties on vehicles they sell. These should be clearly stated in the vehicle listing.

3. Private Seller Warranties

Private sellers typically sell vehicles "as-is" with no warranty, unless specifically stated otherwise in the listing.

4. "As-Is" Sales

Most used vehicle sales are "as-is," meaning the buyer accepts the vehicle in its current condition with all faults, whether known or unknown at the time of sale.

5. Extended Warranties

Buyers may purchase extended warranties from third-party providers. AutoMarket does not endorse any specific warranty provider.

Recommendation: We encourage buyers to have any used vehicle inspected by a qualified mechanic before purchase to identify potential issues.

Payment Policy

This policy outlines the accepted payment methods and procedures for transactions on AutoMarket.

1. Accepted Payment Methods

Payment methods are determined by the seller and should be clearly stated in the listing. Common methods include:

  • Bank transfer
  • Cash (in person only)
  • Certified check
  • Financing through third-party lenders

2. Payment Security

For your protection, we recommend:

  • Using traceable payment methods
  • Avoiding wire transfers to unknown parties
  • Meeting in person for cash transactions in safe locations
  • Using escrow services for high-value transactions

3. Transaction Fees

AutoMarket may charge transaction fees for certain services. These will be clearly disclosed before you complete any transaction.

4. Payment Disputes

In case of payment disputes:

  1. Contact the other party directly to resolve the issue
  2. If unable to resolve, contact AutoMarket support
  3. Provide all relevant documentation
  4. Our team will review and mediate if necessary

5. Financing

AutoMarket may connect buyers with financing options, but we are not a direct lender. All financing arrangements are between the buyer and the lending institution.

Last updated: October 15, 2023